The provided text appears to be a comprehensive set of terms and conditions (T&C) for a company named TCG Trade OÜ. These T&C apply to customers purchasing goods from the company's online store (www.tcgtrade.eu) and cover various aspects of the buying process, from the formation of the purchase agreement to the return policy, pricing, delivery, and handling of personal data.
Summary of Key Sections:
1. **Scope and Validity**:
The terms are applicable to all purchases made by customers on the TCG Trade website.
2. **Contract Formation**:
The sales contract is considered formed when the customer submits an order, and TCG Trade confirms it. Payment must be completed for the contract to be effective.
3. **Pricing and Product Images**:
Prices include VAT, and TCG Trade reserves the right to correct pricing errors. Product images are illustrative and may not perfectly represent the actual product.
4. **Payment Methods**:
Customers can pay via bank link or installment. Installment options are available through several partners, and a positive credit decision is required for this option.
5. **Delivery**:
TCG Trade uses various delivery partners, and customers can choose to pick up orders from a designated location. Delivery times within Estonia typically range from 1 to 5 business days.
6. **Product Availability**:
The availability of products is updated regularly, but there may be discrepancies. Customers are informed if a product is unavailable.
7. **Customer's Right to Withdraw**:
Customers have the right to withdraw from the purchase within 14 days, provided the product is unused and in original packaging.
8. **TCG Trade's Right to Withdraw**:
The company can withdraw from a sale if the product price was mistakenly listed significantly below market value or if the customer fails to make payment.
9. **Complaints**:
Complaints can be filed according to Estonian law, and customers must keep their purchase receipts to validate their claims.
10. **Retention of Ownership**:
The goods remain the property of TCG Trade until full payment is made.
11. **Collection and Use of Personal Data**:
Personal data is used solely for processing orders and deliveries. Marketing communications are sent only with the customer's consent.
12. **Amendments to the Terms**:
TCG Trade may update these terms, and any changes will be published on their website.
13. **Regulatory Oversight and Disputes**:
Oversight is provided by the Consumer Protection Board, and customers have the right to submit complaints through relevant platforms.
14. **Final Provisions**:
The terms are governed by Estonian law, and any invalid provisions will be replaced with legally valid ones.
These terms are designed to clarify the rights and obligations of both the customer and TCG Trade during the purchasing process.